I’m having an issue submitting my payment.

Here are the reasons for an application failure:

1. Missing information or formatting issues

First check that all of the "*Mandatory fields" are completed. All fields must be filled in or it will prevent you from continuing. 

2. Payment Cannot Be Processed Notice

If your payment fails, you have a choice to try again.
The most common reason for payment failure is when the card numbers are entered incorrectly. Please be sure that all digits match before submitting the application. If all of the numbers are correct and it still will not work, please try another card.

If you are using a business card, sometimes business cards have restrictions placed on them as to what types of purchases can be made on them. You can contact your bank and ask them to allow for this online purchase transaction with Alternative Balance. 

3. Transaction blocked by FMF settings Notice

Please first confirm that the expiration date and security code was entered correctly and if it still doesn't work, there could be a block on your card preventing you from using it with certain merchants. If it is still not processing, please try using a different card.